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Health Card

Please bring your valid health card with you to every appointment.
You will be asked to present your health card when checking in with the receptionist.

What if my health card is lost or stolen?

If your health card is lost, stolen or damaged please call the Sevice Ontario INFOline at 1-866-532-3161.
 

What if I've moved or changed my name?

You are required by law to inform the Ministry of Health and Long-Term Care if you change your address.  If your address has changed, visit or call your local OHIP office or Service Ontario sites.  Please refer to the ministry website at http://www.health.gov.on.ca/en/public/publications/ohip/address.aspx for more options.

If the information shown on your health card has changed (e.g., change of name) you can visit your local Service Ontario Site.
 

What do I do when my health card expires?

When your health card expires you will need to visit Service Ontario to have your card updated.  When you receive your new card please bring it to your next visit so that the receptionist can update your information in our medical records.
 

Helpful Links/Additional Information.

http://www.health.gov.on.ca/en/public/programs/ohip/ohipfaq_mn.aspx
http://www.health.gov.on.ca/en/public/programs/ohip/
http://www.health.gov.on.ca/en/public/publications/ohip/card.aspx
 

What locations are available?

Kingston Location:
Service Ontario
Kingslake Plaza
1201 Division Street, Kingston, ON
Office Hours:
Monday to Friday 8:30 a.m. - 5:00 p.m.
 

Kingston Location:
Service Ontario

1650 Bath Road, Kingston, ON
Office Hours: 
Monday to Wednesday 9:00 a.m. - 5:00 p.m.
Thursday 9:00 a.m. - 7:00 p.m.
Friday 9:00 a.m. - 5:00 p.m.
Saturday 9:00 a.m. - 1:00 p.m.

Napanee Location:
Service Ontario
Unit 2, 7 Snow Road, Napanee, ON
Office Hours:
Monday to Friday 8:30 a.m. - 5:00 p.m.
Saturday 9:00 a.m. - 1:00 p.m.

Gananoque Location:
Service Ontario
92 King Street East, Gananoque, ON
Office Hours:
Monday to Friday 8:30 a.m. - 5:00 p.m.*
Saturday 9:00 a.m. - 12:00 p.m.
*Closed daily 11:30 a.m. - 12:00 p.m.

Verona Location:
Service Ontario
Highway 38 and Bank Street, Verona, ON
Office Hours:
Monday to Friday 9:00 a.m. - 5:00 p.m.
Saturday 9:00 a.m. - 12:00 p.m.